Last updated: March 4, 2026
We highly respect and are committed to protecting your privacy. This Privacy Policy explains how Camilix collects, uses, stores, and protects your personal information, as well as your rights under applicable laws. Please read and fully understand this policy carefully before using our services.
I. Personal Information We Collect
Personal information refers to various types of information that can directly or indirectly identify you. Data that has been anonymized and cannot be restored is not considered personal information. To provide you with stable, secure, and comprehensive services, we will collect the following information within a reasonable and necessary scope:
• Identity Information: Basic information such as name, account name, date of birth, and gender.
• Contact Information: Information used for communication and delivery, such as address, email address, and mobile phone number.
• Payment Information: Settlement and verification information required to complete transactions.
• Transaction Information: Your order records, purchase content, payment history, etc.
• Technical Information: Device information, IP address, browser type, and operating system when accessing the platform.
• Account Information: Login credentials, order history, personal preferences, feedback, and reviews.
• Usage Information: Your browsing, operation, and use of platform functions.
• Marketing Preferences: Your settings regarding whether you wish to receive platform notifications, activity updates, etc.
We may collect aggregated statistical data that cannot identify individuals for the purpose of analyzing platform performance and optimizing services. This type of data is not considered personal information, but if it can be identified when combined with personal information, we will strictly protect it as personal information.
We will not proactively collect sensitive personal information such as race, ethnicity, religious beliefs, political opinions, or health information, nor will we collect any records related to criminal matters.
II. Failure to Provide Relevant Information
Some information is essential for providing you with services, completing orders, or complying with legal requirements. Failure to provide this crucial information may prevent us from providing services, processing orders, or protecting your account. In such cases, we will promptly inform you and take appropriate action based on the specific circumstances.
III. How We Collect Information
We collect your information in a legal, proper, and transparent manner:
• You voluntarily provide it: You submit information voluntarily when registering an account, placing an order, filling out forms, participating in activities, posting reviews, or contacting customer service.
• Automated collection: We automatically obtain data related to your device and usage behavior through technical means during your use of the platform.
• Legally available public channels: We obtain relevant data from compliant and publicly available information sources within the scope permitted by law.
IV. How We Use Your Information
We use your personal information only legally, properly, and necessary. The main purposes include:
• Providing, processing, and completing the delivery of goods and services to you.
• Managing your account, verifying your identity, and ensuring account and transaction security.
• Optimizing platform functions, service quality, and user experience.
• Sending you important notifications such as order status, account changes, and service updates.
• Conducting data statistics, troubleshooting, service testing, and feature improvements.
• Complying with laws, regulations, and regulatory requirements.
When you publicly post comments, showcase your purchases, or leave messages on the platform, this information may be viewed by other users. Please be cautious about disclosing personal information in public areas.
V. Sharing Information with Third Parties
We will not sell, rent, trade, or transfer your personal information without your explicit consent. We will only share information to the minimum necessary extent required by law, to protect the public interest, or to fulfill orders.
VI. User-Posted Content
Comments, images, feedback, ideas, suggestions, etc., that you post on the Camilix platform are not considered confidential information. By submitting such content, you authorize us to use, copy, display, modify, and disseminate that content globally and irrevocably on a long-term basis.
VII. Cookies and Related Technologies
We use cookies and other technologies to improve your user experience, including remembering your activity, optimizing page functionality, and providing more convenient services. You can disable or clear cookies through your browser settings, but this may affect the normal use of some functions.
VIII. Cross-Border Data Transfer
Your information is primarily stored on secure servers. Due to business needs, your information may be transferred to other countries or regions. We will take protective measures in accordance with legal requirements to ensure that your information receives the same level of security protection. By using our services, you consent to such transfers.
IX. Do Not Track
Currently, we will not adjust our data collection and usage rules based on “Do Not Track” signals from your browser.
X. Information Security Protection
We highly value data security and adopt industry-standard technical and management measures to protect your personal information, including deploying SSL encryption technology to ensure secure data transmission, establishing an access control system, and regularly conducting security testing and vulnerability patching to prevent your information from being accessed, leaked, damaged, or lost without authorization. Only authorized personnel who assume confidentiality obligations may access relevant information. In the event of an information breach, we will initiate emergency response procedures in accordance with the law, promptly handle the matter, and notify you and relevant regulatory authorities.
XI. Information Retention Period
We will only retain your personal information for the time necessary to achieve the purpose of information collection and comply with the retention requirements stipulated by relevant laws. After the retention period expires, we will delete or anonymize the information.
XII. Your Legal Rights
According to relevant laws, you have the right to exercise the following rights regarding your personal information:
• Access and query your personal information
• Correct inaccurate or incomplete information
• Request the deletion of your personal information
• Restrict or object to related information processing
• Request information portability
• Withdraw your authorization and consent
To exercise the above rights, please contact us using the contact information at the end of this document.
XIII. Protection of Minors’ Information
We attach great importance to the information security of minors. Our services are for users aged 18 and above, and we will not intentionally collect personal information from minors under the age of 18. If we discover any inadvertent collection, we will delete it immediately. If you discover any such situation, please contact us promptly.
XIV. Policy Updates
This Privacy Policy may be updated from time to time due to business adjustments or legal changes. The updated content will be published on the platform, and we recommend that you check it regularly.
XV. Contact Us
If you have any questions, suggestions, or complaints about this Privacy Policy, please contact us at [email protected].
